Hurricane Florence information

This page will include resources for residents to report issues or learn how to request disaster recovery assistance. If you suffered damage, you have until Dec. 13 to register with FEMA to see if you qualify for federal assistance.

How to apply for FEMA Florence disaster assistance

Residents and business owners in Orange County may apply for disaster assistance for uninsured and underinsured damage and losses resulting from Hurricane Florence.

  • Go online to
  • Call 800-621-3362 (voice, 711 or VRS) or 800-462-7585 (TTY) anytime from 7 a.m. to 11 p.m. local time seven days a week until further notice. Multilingual operators are available.
  • Visit a disaster recovery center. To find center locations and hours, go online to or download the FEMA mobile app.
  • Text DRC and a zip code to 43362 (4FEMA) to locate a Disaster Recovery Center in your area. Standard message and data rates apply.

Florence Documents