If you are experiencing financial hardship, and you are a current Orange County Resident, we have a program called EMS Assistance that is offered through the Orange County Department of Social Services (DSS). If your balance is your true balance after all insurance has been processed and resources considered, DSS will make a determination based on income to see if you qualify. If approved, your bill will be covered through this program. If you are interested, please download the Consent of Release Form (PDF) and either mail, fax or email to our office. Our mailing address is located at the top of the document. You can fax your completed form to 919-644-3091 or email the Tax Administration. Once we receive your form, you account will be placed on hold until DSS accepts or denies your request for assistance based on qualification. You will be notified once a decision is made.