Emergency Services


P.O. Box 8181
Hillsborough, NC 27278


919-732-5063 (Rings a non-emergency line in the 9-1-1 center)


Email the Emergency Services Department

Monday - Friday
8 a.m. - 5 p.m.

Check our Holiday Calendar for variations in work hours, or the Severe Weather Delays and Closings page.

Name Title Email Phone
Jeffries, Dinah Emergency Services Director 919-245-6100, ext. 6123
Anderson, Jeryl Recruitment and Outreach Coordinator 919-245-6100, ext. 6144
May, Lysa Administrative Officer 919-245-6100, ext. 6152
Cabe, Barbara Office Assistant II 919-245-6100, ext. 6121

911 Telecommunications 
Link: 911 Telecommunications Page

Name Title Email Phone
Medlin, Kevin Communications Operations Manager 919-245-6100, ext. 6139
Piche, Laura Communications Quality Assurance Coordinator 919-245-6100, ext. 6157
Strickland, Darren 911 Systems Administrator 919-245-6100, ext. 6130
Fowler, Ian Communications Training Coordinator 919-245-6100, ext. 6141
Brackett, Damon 911 Systems Coordinator 919-245-6100, ext. 6126

Emergency Management 
Link: Emergency Management Page

Name Title Email Phone
Saunders, Kirby Emergency Management Coordinator 919-245-6100, ext. 6135
Pickhardt, Sarah Emergency Management Planner 919-245-6100, ext 6138
Matthews, Al Logistics Manager 919-245-6100, ext. 6156
Senez, Robert Logistics Specialist 919-245-6100, ext. 6142
Campbell, Pat Emergency Services Systems Technician 919-245-6100, ext. 6140

Emergency Medical Services 
Link: Emergency Medical Services Page

Name Title Email Phone
Woodward, Kim Emergency Medical Services Operations Manager 919-245-6100, ext. 6133
Pope, Chris Deputy EMS Ops Manager 919-245-6100, ext 6126
Gusler, James EMS Training Coordinator 919-245-6100, ext. 6158
Ronn, Kyle EMS Quality Assurance Coordinator 919-245-6100, ext 6124

Fire Marshal Division 
Link: Fire Marshal Division Page

Name Title Email Phone
Shepherd, Jason B. Fire Marshal 919-245-6151
Sykes, David Assistant Fire Marshal 919-245-6125
Farnan, Elizabeth Assistant Fire Marshal 919-245-6153