IF YOU ARE EXPERIENCING AN EMERGENCY CALL 9-1-1
About Emergency Services
Emergency Services is the Orange County Department charged with providing help and support to the citizens and visitors of Orange County during times of personal and large-scale emergency. In addition, Emergency Services is responsible for coordinating the response efforts of the various agencies that act in an emergency capacity on the day-to-day level as well as during major catastrophic events.
The department is organized into 3 divisions by the services provided. Overall leadership of Emergency Services is provided by the Director who is responsible for all of the ongoing operations of the department. Each of the three service line divisions is led by Division Director and his or her staff.
Telecommunications
This division provides Enhanced 9-1-1 call services for Orange County. The Telecommunications Center is the public safety answering point and is the link for citizens to access law enforcement and emergency service agencies. The telecommunications center is fully staffed 24 hours of every day.
Life Safety Management (Fire Marshal)
The Emergency Services Life Safety Management Office is responsible for enforcing the North Carolina Fire Prevention Code, conducting fire inspections, reviewing plans for new building construction, fire/arson investigations, county fire department coordination, hazardous materials response, and SARA Title III reporting in the unincorporated areas of Orange County. The Fire Marshal's office operates during business hours for routine services, but is on call 24 hour every day.
Emergency Medical Services
Nicknamed "EMS", Emergency Medical Services crews assess and treat medical emergencies throughout Orange county and transport sick and injured patients to area hospitals when necessary. EMS is staffed 24 hours of every day. Care is provided according to the treatment protocols (warning: this links to a very large .pdf file).
To contact Emergency Services:
Telephone: 919-245-6100
Fax: 919-732-8130
24-hour Phone: 919-732-5063
By Mail
PO Box 8181
Hillsborough, NC 27278
Administrative Office Hours:
Monday - Friday 8am - 5pm
Organizational Structure
| Director | Colonel Frank Montes de Oca |
|---|---|
Planning & Logistics |
Interim Emergency Management Coordinator |
Emergency Medical Services |
Captain Kim Woodward Operations Manager - Emergency Medical Services |
Life Safety Management
|
David Sykes Assistant Orange County Fire Marshal |
| Elizabeth Gregory Training & Education Coordinator |
|
Telecommunications
|
Captain Dinah Jeffries Captain - Assistant Division Director/Operations Manager |
| Captain Craig Blackwood 9-1-1 Communications Data Manager |
|
| Lieutenant Kevin Medlin Wireless 9-1-1 Coordinator |
|
Administrative & Support Staff
|
Lysa May Administrative Services |
| Doris Cecil Administrative Services |
|
| Ray Roberts Administrative Services |