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Child and Family Counseling Program
Frequently Asked Questions

What is the Child and Family Counseling Program?

Confidential, specialized counseling for Medicaid eligible children ( up to age 21) and their families who need assistance with life's difficult problems.

Who provides the counseling?

A Licensed Clinical Social Worker (LCSW) who specializes in issues related to early childhood. 

Where is the service provided?

The service is provided either in your home, the Orange County Health Department (OCHD) Clinics or other locations as appropriate.

What does this cost?

This is a FREE service to Medicaid eligible children and their families.  Medicaid will be billed.

How often would we meet?

How often you meet will be determined by you, your child, and the counselor based on need.

How can I receive this service?

Talk with OCHD clinic staff about making a referral for you or your child.



Health and Behavioral Intervention (HBI) Program
Frequently Asked Questions

What is HBI?

HBI is confidential, specialized counseling for Medicaid eligible pregnant women to help you better cope with life's difficult problems.  HBI is a service of the North Carolina Baby Love Program.

Who provides the counseling?

A Licensed Clinical Social Worker (LCSW) who specializes in women's issues.

Where is the service provided?

The service is provided either in your home, the Orange County Health Department (OCHD) Clinics or other locations as appropriate.

What does this cost?

HBI is a FREE service to Medicaid eligible pregnant women.  Your Medicaid will be billed.

How often would we meet?

How often you meet will be determined by you and the counselor based on your needs.

How can I receive this service?

To receive the HBI service talk with your OCHD clinic nurse or social worker about making a referral for you.

For more information about either program contact:

Health and Behavioral Interventionist
Orange County Health Department

Family Home Visiting Services

P O Box 8181

Hillsborough, NC 27278

Phone: (919) 245-2432