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Online Catalogs FAQ's

 

Why are there two different catalogs?

Because the Carrboro Branch Library (CBL) is located in the McDougle Middle School Media Center, this location uses a catalog and circulation system shared with the Chapel Hill-Carrboro School District rather than the catalog and circulation system used by other Orange County Public Library locations, including the Main Library and Cybrary.

 

How do I know which catalog to search?

 

Do I need two separate cards?

No, you can use a single card at all OCPL library locations.  If you register at the Carrboro Branch, we will automatically create a library account in both the Carrboro Branch and Main Library circulation system.  Cards issued at other library locations can be activated for use at the Carrboro Branch Library.

 

Can I request items from either catalog?

If you have an OCPL library card, you can request items from any OCPL location; however, there are some requests that must be placed by contacting library staff directly.

  • Main Library and Cybrary Pickup Locations
    • Requests for Main Library and Cybrary titles can be placed directly from the online catalog.
    • Requests for Carrboro Branch titles must be placed by contacting the library staff at (919) 245-2536.
  • Carrboro Branch Pickup Location
    • Requests for Carrboro Branch titles can be placed directly from the online catalog.
    • Requests for Main Library and Cybrary titles must be placed by contacting the library staff at (919) 969-3006.

 

How do I know which online account to use?

  • Main Library and Cybrary - If you checked out your items at the Main Library in Hillsborough or the Carrboro Cybrary, you should check your account through the Orange County Public Library Catalog.
  • Carrboro Branch - If you checked out your items at the at the Carrboro Branch, you should check your account through the Carrboro Branch Library Catalog.

Can I pay my library fines online?

  • Main Library and Cybrary - The library accepts online credit card payments for library fines associated with Main Library and Cybrary materials. Refunds may be issued for item replacement fines if the lost item is found and returned to the library within 7 business days of payment.  To request a refund for an online payments, please contact the Library‚Äôs business office at (919) 245-2538. 
  • Carrboro Branch - Online payment is not currently available through the OCPL Carrboro Branch catalog.