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Passenger Bill of Rights

  • Riders are entitled to ride in a comfortable, clean, and safe vehicle which is free from food and drink items
  • Riders are entitled to be treated courteously and respectfully by the Orange Bus driver and by other riders
  • Riders should expect the driver to drive the route that will eliminate unnecessary miles
  • Your driver must be licensed, obey all traffic laws, and drive at a speed that is comfortable to you and other passengers

Comments and Complaints

All comments and complaints may be forwarded to Mr. Peter Murphy, Transportation Manager at 919-245-2002 or by email.   All comments will be responded to within one week.  All feedback is kept confidential.