About Us

Orange County's Animal Services Center is an open-door facility and operates both intake and adoption services. We are open to the public six days a week at our Animal Services Center, located at 1601 Eubanks Road in Chapel Hill.


Animal Services has animals available for adoption, and also partners with area rescue organizations to place as many animals as possible with loving homes. We provide Animal Control services to the unincorporated portion of Orange County and Hillsborough and are responsible for enforcing State and County laws that apply to animals (including cruelty laws, nuisance animals and dangerous wildlife). We also manage licensing and offer low-cost rabies clinics, spay/neuter programs and other services.

Animal Services Center Hours

Due to important staff training, we will only be open for a limited amount of time on Thursday, October 24, 2019. If you are planning to adopt a pet or take advantage of other services on this particular day, please call ahead to see if those services are available: 919-942-7387. Our operating hours for 10/24 are as follows:
11:30 a.m. - 1:00 p.m.
5:00 p.m. - 7:30 p.m.

On 10/24, our Animal Control dispatch line will be staffed from 8:00 a.m. - 5:00 p.m. as normal.

We will be CLOSED on Thursday, November 28, and Friday, November 29, for Thanksgiving. For Animal Control emergencies during this time, including potential rabies exposures or animal bites to humans, please dial 9-1-1 to be connected to our on-call Animal Control Officer. Otherwise, our regular hours are as follows...

  • Monday: Noon to 6 p.m.
  • Tuesday: Noon to 7:30 p.m.
  • Wednesday: Noon to 6 p.m.
  • Thursday: Noon to 7:30 p.m.
  • Friday: Noon to 6 p.m.
  • Saturday: Noon to 5 p.m.
  • Sunday: Closed

Pet visitations end 30 minutes prior to closing daily.

See other holiday closings here.

To contact our Animal Services Center, dial 919-942-7387 and choose the option that best fits your needs.

Kitten in a Hammock
Cat On the Ground

Animal Control Field Service Hours

  • Monday to Friday: 8 a.m. to 5 p.m.
  • To contact Animal Control during regular hours, dial 919-942-7387 and choose option 1.
  • For Animal Control emergencies after hours, please call 911 to be connected to our on-call Animal Control Officer.

Animal Services Mission

The Animal Services Department strives to meet the needs of residents by working with volunteers and other partners to deliver cost-effective and integrated sheltering and animal control services that ensure the health, safety and well being of humans, pets and the community as a whole.  Addressing the problem of pet overpopulation with a proactive and positive approach is an integral ingredient of the department’s mission.